For engineering teams and sponsoring leaders

Forward Deployed AI Engineering

Scope and ship AI inside a real client, with a deployed system the client retains.

For engineers with 2+ years of experience. B2B teams and limited individual seats.

Programme details

Duration
24 weeks · 250 hours
Delivery
Live online 3 times a week
Cohort 1
Tuesday 12 January 2027
Credential
SUNY Potsdam Professional Certificate

This programme is not HRD Corp claimable.

02Who is an FDE?

What is a Forward Deployed Engineer?

A Forward Deployed Engineer is a software engineer who works inside a customer's organisation to scope, build, ship and run AI systems against their real data and workflows, and owns the outcome in production.

  1. 01 – Build

    Software engineering

    Build production-ready systems.

  2. 02 – Deploy

    AI and ML engineering

    Make them reliable, measured and usable.

  3. 03 – Solve

    Consulting

    Adapt them to a real client's problem.

Build•Deploy•SolveForward Deployed Engineer

03Curriculum overview

What does the programme cover?

The Forward Deployed Engineer Course in six facts

What it is
Train, then deploy
Certificate
SUNY Potsdam
Who it is for
Engineers, 2+ years
Format
24 weeks, live online
Delivery cadence
Live online 3 times a week
Next cohort
Tuesday 12 January 2027

00/ 05

Bridge

Preparation

Format: Self-paced

What you do

  • Production Python, Git, REST with FastAPI, SQL, Docker
  • LLM fundamentals on local models
  • Screening test. Below the bar gets a bridge plan, not a seat.

Modules & labs

  • Python for Engineers
  • SQL, APIs & Git

01/ 05

The engagement method

Engagement method

Case: Uttarakhand Govt

What you do

  • Palantir-style decomposition of vague problems
  • Discovery workshops and operating-model maps
  • The eval set written with the client before any build
  • PRD, statement of work and pricing a pilot

Modules & labs

  • The Forward Deployed Engineer Mindset
  • Solution Documentation & Communication

02/ 05

Production LLM systems

Production LLM systems

Case: Rela HospitalArtifact: Artifact 1

What you do

  • Context engineering and structured outputs
  • RAG over scanned PDFs, tables and drawings
  • Evaluation suites and regression gates
  • AI-assisted engineering with Claude Code and Cursor
  • TypeScript and React for engineers

Modules & labs

  • Production Software Engineering for FDEs
  • Large Language Model Fundamentals
  • Embeddings, Vector Search & RAG
  • Evaluating LLM Applications
  • AI-Assisted Engineering
  • Build and test a FastAPI service with a Streamlit front end that wraps a public dataset — deployed locally with Docker.
  • Enterprise document Q&A assistant with hybrid RAG, citations, and an evaluation dashboard.
  • GraphRAG over a product/customer knowledge graph (Neo4j).

03/ 05

Agents, data and integration

Agents, data and integration

Case: CognigenArtifact: Artifact 2

What you do

  • LangGraph agent loops with human-in-the-loop
  • MCP servers over internal systems
  • Data engineering: SQL, Spark, dbt
  • SSO, ServiceNow, Salesforce and SAP integration

Modules & labs

  • Tool Calling & Function Calling
  • Agent Architectures & Orchestration
  • Enterprise Systems Integration
  • Data Engineering for AI Solutions
  • Customer-support agent with MCP tools (order lookup, ticket creation, refund policy retrieval), human approval gates, and guardrails.
  • Multi-agent research & report-generation workflow with LangGraph.

04/ 05

Deploy, secure, operate

Module 4

Case: GMR EnergyArtifact: Artifact 3

What you do

  • AWS in depth; private, on-prem and sovereign patterns
  • Cost SLAs, observability and CI/CD
  • Prompt-injection defence, PII and the DPDP Act
  • A graded incident drill

Modules & labs

  • Guardrails, Safety & Reliability for Agents
  • Cloud Deployment & DevOps for AI
  • LLMOps: Observability, Cost & Performance
  • Fine-Tuning, Open-Weight Models & Private Deployments
  • Containerise and deploy the customer-support agent to AWS with CI/CD, tracing, caching, and a cost dashboard.
  • Fine-tune and serve a small open-weight model for a domain classification task; compare against a prompted frontier model on cost and accuracy.

05/ 05

Forward deployment

Forward deployment

Capstone: Live systemGraded by the client sponsor

What you do

  • Your pod of 4–5 is embedded with a real client
  • Discovery, walking skeleton, eval gate
  • Harden, go live, hand off
  • Graded by the client sponsor

Modules & labs

  • Domain Solution Patterns
  • FDE Interview Preparation
  • Career Track & Placement Support

05Technologies

Tools and technologies covered in the FDE course

54tools in 10 families, wired the way a client system is built

  • Languages & frameworks7

    PPythonFFastAPIPPydanticSStreamlit+3

  • LLM APIs & models6

    OOpenAIACAnthropic ClaudeGGGoogle GeminiLLlama+2

  • Agent & orchestration6

    LLangGraphLLangChainOAOpenAI Agents SDKAAAnthropic Agent SDK+2

  • Retrieval & data7

    PPineconeQQdrantWWeaviatePpgvector+3

  • Evaluation & observability6

    RRAGASDDeepEvalLLangSmithLLangfuse+2

  • Cloud & DevOps6

    DDockerAAWSAOAzure OpenAIVAVertex AI+2

  • Fine-tuning & serving4

    HFHugging FaceLQLoRA/QLoRAVvLLMOOllama

  • Integration6

    O2OAuth 2.0SOSAML/OIDCKSKafka/SQSSHSalesforce & HubSpot APIs+2

  • AI-assisted development3

    CCClaude CodeCCursorGCGitHub Copilot

  • Data engineering3

    APAirflow/PrefectDdbtSWSQL warehouses

07The FDE way

The foundation of every deployment

Which real engagements will you study?

Each week opens with a real AiSPRY engagement, taught by the engineer who ran it. Then you build it yourself.

  • Rela HospitalPharma bot on RAGCase study
  • CognigenAgentic hospital administrationCase study
  • Dhammika PereraInsurance and quotation-SLA agentsCase study
  • GMR EnergyDay-ahead demand and price forecastingCase study
  • Uttarakhand GovernmentStatewide GenAICase study
  • Siemens and ReitzDocument and vision AI on the shop floorWeeks 3 and 7

Live, not recorded

250 hours: 144 live, 60 in labs, and a one-month client engagement.

LiveLabsClient

Client craft, practised weekly

  • Client Craft Lab role-plays
  • Interview Gym · 6 mocks
  • Vertical elective · BFSI, health, support, public sector
  • Anthropic Claude Developer exam prep

0

API bills to pay

Every exercise runs on free local models. A shared frontier-API credit covers comparisons and the client engagement.

11Outcomes

What you leave with

Proof, not a transcript: a system running at a client, three graded artifacts, and eight capabilities you can demonstrate.

250hours
live, with labs
3artifacts
production-grade, graded
1live system
deployed at a real client
8capabilities
you can prove at interview

Where it leads

  1. You todayEngineer, 2+ years
  2. Programme completionLive system · SUNY Potsdam certificate
  3. Roles this prepares you for

    Forward Deployed EngineerApplied AI EngineerAI Solutions EngineerCustomer EngineerDeployed EngineerAgent Engineer

  1. 01 · Discovery

    Run a structured discovery with a business stakeholder and convert it into a scoped, prioritised AI solution plan.

  2. 02 · LLM systems

    Build production-grade LLM applications using RAG, structured outputs, and tool calling.

  3. 03 · Agents

    Design and ship agentic AI systems (single-agent and multi-agent) with guardrails, memory, and human-in-the-loop controls.

  4. 04 · Integration

    Integrate AI solutions with enterprise systems — REST/GraphQL APIs, databases, ERPs/CRMs, SSO, and event streams.

  5. 05 · Deployment

    Containerise, deploy, secure, and monitor AI services on cloud infrastructure with CI/CD.

  6. 06 · Evaluation

    Build evaluation and observability pipelines that prove business value and detect drift, regressions, and cost blow-ups.

  7. 07 · Client craft

    Present demos, write solution documents, handle objections, and drive adoption inside a client organisation.

  8. 08 · Interviews

    Clear FDE interviews at AI-first companies and enterprise consulting firms.

12Certificate

A credential you earn, not one you attend.

What certificate do you get, and how is it earned?

SUNY Potsdam

State University of New York at PotsdamIssued with 360DigiTMG

Credential

Professional Certificate in Forward Deployed AI Engineering

Verification

QR code on every certificate and a public register at 360digitmg.com/verify

Sample SUNY Potsdam certificate of completion for the Forward Deployed Engineer course, marked specimen, with signatures, a verification QR code and the SUNY Potsdam and NEF seals
Sample certificate, shown for illustration
  1. Requirement 01

    ≥ 70%Client deployment on the published rubric

  2. Requirement 02

    ≥ 60% eachThree production artifacts

  3. Requirement 03

    ≥ 60%Proctored exam, 60 questions

  4. Requirement 04

    PassClient Craft Lab role-plays

Earn the certificate by passing all four assessments.This professional certificate is not a degree or visa pathway.

Rubric and exam blueprint (PDF)

Plan your team's participation

Discuss your team's experience, client setting and deployment goals with us.

Talk to us about your team

Related programme: Certified AI Governance Professional (CAIGP).

What stood out most was the programme's practical and structured approach to AI adoption. The industry-specific examples, combined with clear frameworks for evaluating feasibility and designing solutions, made the learning highly relevant to our business.
Royan Lewis · Commercial Manager, Bahwan IT
What stood out most was the trainer's simple way of explaining Data Science and GenAI, and showing us different AI tools that I had not used before. It made me realise how useful these tools can be in our daily work.
Mohd Sharil Bin Razali · Researcher, JPPH