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Top 40 BPO Companies in Malaysia

  • June 17, 2023
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Bharani Kumar Depuru is a well known IT personality from Hyderabad. He is the Founder and Director of Innodatatics Pvt Ltd and 360DigiTMG. Bharani Kumar is an IIT and ISB alumni with more than 18+ years of experience, he held prominent positions in the IT elites like HSBC, ITC Infotech, Infosys, and Deloitte. He is a prevalent IT consultant specializing in Industrial Revolution 4.0 implementation, Data Analytics practice setup, Artificial Intelligence, Big Data Analytics, Industrial IoT, Business Intelligence and Business Management. Bharani Kumar is also the chief trainer at 360DigiTMG with more than Ten years of experience and has been making the IT transition journey easy for his students. 360DigiTMG is at the forefront of delivering quality education, thereby bridging the gap between academia and industry.

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Table of Content

BPO success via data science

These are just a few examples of BPO companies in Malaysia. There are many other local and international companies operating in the country that provide BPO services across various industries. Remember, this is not an exhaustive list, and there are several other BPO companies operating in Malaysia. The BPO industry in Malaysia is dynamic and continues to grow, offering a wide range of outsourcing solutions for businesses around the world. There are several BPO (Business Process Outsourcing) companies operating in Malaysia. These are additional examples of BPO companies operating in Malaysia. The BPO industry in Malaysia is thriving, and there are numerous companies catering to different business requirements and sectors. These are additional BPO companies operating in Malaysia. The BPO industry in Malaysia continues to grow, offering a wide range of services to support businesses in various sectors.

BPO Companies in Malaysia

List of BPO Company in Malaysia

1. Teleperformance Malaysia:

BPO companies in Malaysia

Teleperformance is a global BPO company with a presence in Malaysia. They offer customer service, technical support, sales, and other BPO solutions.

2. Aegis Malaysia:

Aegis is a multinational BPO company that provides various outsourcing services, including customer care, technical support, back-office operations, and telemarketing.

3. Convergys Malaysia:

Convergys (now part of Concentrix) is a leading BPO provider offering services such as customer support, technical assistance, sales, and collections.

4. WNS Global Services Malaysia:

BPO companies in Malaysia

WNS is a global BPO company with operations in Malaysia. They provide a range of services, including finance and accounting, customer care, research and analytics, and industry-specific solutions.

5. IBM Malaysia:

BPO companies in Malaysia

IBM offers BPO services in Malaysia, including customer support, IT helpdesk, finance and accounting, and procurement outsourcing.

6. Accenture Malaysia:

BPO companies in Malaysia

Accenture is a global management consulting and professional services company that also provides BPO services. They offer customer support, finance and accounting, HR outsourcing, and industry-specific solutions.

7. Sutherland Global Services Malaysia:

Sutherland Global Services provides a wide range of BPO services, including customer care, technical support, finance and accounting, and IT services.

8. Genpact Malaysia:

BPO companies in Malaysia

Genpact is a global professional services firm that offers BPO solutions. They provide services such as finance and accounting, procurement, supply chain, IT services, and customer support.

9. DXC Technology Malaysia:

BPO companies in Malaysia

DXC Technology offers BPO services in various industries, including finance and accounting, human resources, IT services, and customer support.

10. Infosys Malaysia:

BPO companies in Malaysia

Infosys is a global IT consulting and outsourcing company that also provides BPO services. They offer finance and accounting, procurement, HR outsourcing, and customer support solutions.

11. EXL Service Malaysia:

EXL Service is a global BPO and analytics company that provides services in areas such as finance and accounting, operations management, customer care, and analytics.

12. TeleTech Malaysia:

BPO companies in Malaysia

TeleTech (now rebranded as TTEC Holdings) offers customer experience and engagement solutions, including customer care, technical support, sales, and digital services.

13. Majorel Malaysia:

Majorel is a leading customer experience and BPO company that provides services like customer support, technical assistance, sales, and back-office operations.

14. Teledirect Malaysia:

Teledirect is a specialist in customer experience solutions, offering services such as customer support, telesales, telemarketing, and technical support.

15. Aspire BPO Malaysia:

Aspire BPO provides a range of BPO services, including customer care, sales, lead generation, back-office operations, and data entry.

16. Callbox Malaysia:

Callbox specializes in lead generation and appointment setting services for businesses across various industries.

17. SPi Global Malaysia:

SPi Global offers BPO solutions in areas such as customer support, technical assistance, content services, data management, and transcription services.

18. IQOR Malaysia:

IQOR provides customer support, technical support, and revenue recovery services for various industries, including telecommunications, technology, and healthcare.

19. IGT Solutions Malaysia:

IGT Solutions focuses on travel and hospitality industry solutions, offering services like customer support, reservations, loyalty programs, and back-office operations.

20. Wipro Malaysia:

BPO companies in Malaysia

Wipro is a global IT services and consulting company that also provides BPO services in areas such as finance and accounting, customer service, and HR outsourcing.

21. DXC Malaysia:

BPO companies in Malaysia

DXC is a global IT services and solutions provider that offers BPO services in areas such as finance and accounting, human resources, IT support, and procurement.

22. Firstsource Malaysia:

Firstsource Solutions provides BPO services in areas such as customer support, collections, data management, and back-office operations.

23. HCL Malaysia:

BPO companies in Malaysia

HCL Technologies is a multinational IT services company that also offers BPO services, including customer service, technical support, finance and accounting, and supply chain management.

24. iQor Malaysia:

iQor is a global provider of customer experience and BPO solutions, offering services such as customer care, technical support, sales, and collections.

25. Sitel Malaysia:

Sitel is a leading global BPO provider that offers customer experience solutions, including customer support, technical assistance, sales, and social media management.

26. UST Global Malaysia:

UST Global is a digital technology and IT services company that also provides BPO services in areas such as customer support, finance and accounting, and IT operations.

27. Capgemini Malaysia:

BPO companies in Malaysia

Capgemini is a global consulting, technology, and outsourcing company that offers BPO services in various domains, including customer care, finance and accounting, and supply chain management.

28. Hinduja Global Solutions Malaysia:

Hinduja Global Solutions (HGS) provides BPO and customer experience solutions, including customer support, sales, technical support, and back-office operations.

29. WNS Malaysia:

WNS Global Services offers BPO services in areas such as finance and accounting, customer care, research and analytics, and industry-specific solutions.

30. Sykes Malaysia:

BPO companies in Malaysia

Sykes Enterprises is a global BPO company that offers customer support, technical support, sales, and other outsourcing solutions.

31. Etech Global Services Malaysia:

Etech Global Services provides customer engagement solutions, including customer support, sales, lead generation, and quality assurance.

32. Serco Global Services Malaysia:

BPO companies in Malaysia

Serco Global Services offers BPO solutions in areas such as customer support, back-office operations, collections, and data management.

33. TDCX Malaysia:

BPO companies in Malaysia

TDCX is a customer experience outsourcing company that provides services like customer support, sales, technical support, and social media management.

34. Acquire BPO Malaysia:

Acquire BPO specializes in customer experience and back-office solutions, including customer support, sales, data entry, and content moderation.

35. R Systems Malaysia:

R Systems is an IT services and BPO company that provides services such as application development, infrastructure management, customer support, and data analytics.

36. TMF Group Malaysia:

TMF Group offers BPO solutions in areas such as accounting and tax services, payroll management, corporate secretarial services, and HR administration.

37. Fusion BPO Services Malaysia:

Fusion BPO Services provides a range of BPO solutions, including customer support, technical assistance, sales, lead generation, and data entry.

38. Advanced Contact Solutions Malaysia:

Advanced Contact Solutions (ACS) offers customer engagement and BPO solutions, including customer support, telemarketing, and back-office operations.

39. Stream Global Services Malaysia:

Stream Global Services (now known as Conduent) provides BPO solutions in areas such as customer care, technical support, and data entry.

40. Transcom Malaysia:

Transcom is a global customer experience specialist that offers BPO services, including customer support, sales, technical assistance, and social media management.

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